input[type=checkbox]:not(.sr-only){appearance:none;box-sizing:border-box;vertical-align:middle;accent-color:#aa94f0;cursor:pointer;width:20px;height:20px;min-height:20px;box-shadow:none;background:#fffefd 50%/16px 16px no-repeat;border:1.5px solid #b7a5d4;border-radius:6px;flex-shrink:0;margin:0;padding:0}input[type=checkbox]:not(.sr-only):checked,input[type=checkbox]:not(.sr-only):indeterminate{background-color:#aa94f0;border-color:#aa94f0}input[type=checkbox]:not(.sr-only):checked{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='m3 8 3 3 7-7' fill='none' stroke='%23fffefd' stroke-width='2.3' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E")}input[type=checkbox]:not(.sr-only):indeterminate{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='M4 8h8' stroke='%23fffefd' stroke-width='2.3' stroke-linecap='round'/%3E%3C/svg%3E")}input[type=checkbox]:not(.sr-only):focus-visible{outline-offset:3px;outline:3px solid #aa94f0}input[type=checkbox]:not(.sr-only):disabled{opacity:.45;cursor:not-allowed}@media (forced-colors:active){input[type=checkbox]:not(.sr-only){appearance:auto;forced-color-adjust:auto;background-image:none}}
:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--ink:#403749;--muted:#746b7c;--lilac:#aa94f0;--pink:#fb93bb;--accent:#7354b5;--cream:#faf8fc;--white:#fff;--line:#e9e4ef;--soft:#f3eefc;--rose:#fff0f6;--radius:18px;--shadow:0 2px 8px #40374904}*{box-sizing:border-box}body{color:var(--ink);background:var(--cream);-webkit-font-smoothing:antialiased;margin:0;font-family:Segoe UI,Arial,sans-serif;font-size:14px;line-height:1.5}button,input,textarea,select{font:inherit}h1,h2,h3,p{margin-top:0}h1{letter-spacing:-.035em;margin-bottom:8px;font-size:clamp(26px,2.5vw,32px);font-weight:750;line-height:1.2}h2{letter-spacing:-.015em;margin-bottom:16px;font-size:17px;font-weight:650;line-height:1.4}h3{font-size:15px;font-weight:650}strong,b{font-weight:650}small{font-size:12px}a{color:var(--accent)}button,.back-link,.open-ticket{cursor:pointer;background:var(--lilac);color:#382952;border:1px solid #0000;border-radius:10px;min-height:42px;padding:10px 16px;font-weight:600;text-decoration:none;transition:background .15s,box-shadow .15s}button:hover:not(:disabled){box-shadow:inset 0 0 0 100px #40374909}button:disabled{opacity:.5;cursor:not-allowed}button:focus-visible,a:focus-visible{outline:3px solid var(--accent);outline-offset:3px}.secondary,.table-action,.back-link,.open-ticket{background:var(--soft);color:var(--accent)}.danger-button{color:#fff;background:#ac365a}.danger-soft,.table-action.danger{background:var(--rose);color:#a12f55}.table-action,.open-ticket{white-space:nowrap;min-height:36px;padding:7px 11px;font-size:13px}form{gap:16px;margin:24px 0 0;display:grid}label{gap:7px;min-width:0;font-size:13px;font-weight:600;display:grid}input,textarea,select{width:100%;min-width:0;min-height:42px;color:var(--ink);background:#fff;border:1px solid #ddd6e6;border-radius:10px;outline:none;padding:10px 12px}input::placeholder,textarea::placeholder{color:#8c8296}input:focus,textarea:focus,select:focus{border-color:var(--lilac);box-shadow:0 0 0 3px #aa94f025}textarea{resize:vertical;min-height:90px}.check{align-items:center;gap:9px;min-height:42px;display:flex}.eyebrow,.hero-kicker{color:var(--accent);letter-spacing:.09em;text-transform:uppercase;margin:0 0 8px;font-size:11px;font-weight:650;display:block}.muted{color:var(--muted);line-height:1.6}.admin-shell{grid-template-columns:232px minmax(0,1fr);min-height:100dvh;display:grid}.admin-sidebar{border-right:1px solid var(--line);z-index:3;background:#fff;flex-direction:column;justify-content:space-between;height:100dvh;padding:28px 16px 20px;display:flex;position:sticky;top:0;overflow-y:auto}.brand{color:inherit;margin:0 12px 32px;text-decoration:none;display:block}.admin-logo{object-fit:contain;width:158px;height:auto;display:block}.brand small{color:var(--muted);letter-spacing:.14em;text-transform:uppercase;margin-top:9px;font-size:10px;font-weight:600;display:block}.main-nav{gap:5px;display:grid}.main-nav a{min-height:44px;color:var(--muted);border-radius:10px;align-items:center;gap:11px;padding:11px 13px;font-size:14px;font-weight:600;line-height:1.3;text-decoration:none;display:flex}.main-nav a:hover{color:var(--accent);background:#faf8fd}.main-nav a.active{background:var(--soft);color:var(--accent)}.nav-icon{flex-shrink:0;width:18px;height:18px}.logout{border-color:var(--line);color:var(--muted);text-align:left;background:#fff;margin-top:28px}.content{width:100%;min-width:0;max-width:1500px;margin:0 auto;padding:32px clamp(20px,3vw,44px) 48px}.page-header{justify-content:space-between;align-items:center;gap:18px;margin-bottom:28px;display:flex}.page-header h1{margin:0}.secure{border:1px solid var(--line);color:var(--muted);white-space:nowrap;background:#fff;border-radius:9px;align-items:center;gap:7px;padding:7px 11px;font-size:12px;font-weight:500;display:inline-flex}.secure:before{content:"";background:#68a48e;border-radius:50%;width:6px;height:6px}.stat,.panel,.chart,.table-wrap,.list-card,.conversation-panel,.ticket-sidebar>section,.filter-card,.hero-panel{border:1px solid var(--line);border-radius:var(--radius);background:var(--white);box-shadow:var(--shadow);min-width:0}.stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:24px;display:grid}.stat{padding:18px 20px;position:relative}.stat:before{content:"";background:var(--lilac);border-radius:3px;width:22px;height:3px;margin-bottom:12px;display:block}.stat:nth-child(2n):before{background:var(--pink)}.stat span{color:var(--muted);font-size:12px;display:block}.stat strong{letter-spacing:-.03em;font-variant-numeric:tabular-nums;margin-top:4px;font-size:clamp(22px,2vw,28px);display:block}.panel{margin-bottom:24px;padding:22px}.filter-form,.filter-card{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));align-items:end;gap:14px;margin:0;display:grid}.filter-card{margin-bottom:20px;padding:20px}.table-wrap,.ticket-table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%}th,td{text-align:left;border-bottom:1px solid var(--line);white-space:nowrap;padding:15px 18px;font-size:13px}th{color:var(--muted);background:#faf8fc;font-size:12px;font-weight:600}td small{color:var(--muted);margin-top:4px;display:block}tbody tr:hover{background:#fcfbfe}tr:last-child td{border-bottom:0}.table-select{width:auto;min-width:150px;font-size:13px}.row-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.badge{width:fit-content;color:var(--muted);white-space:nowrap;background:#f0edf3;border-radius:7px;align-items:center;padding:4px 9px;font-size:11px;font-weight:600;line-height:1.4;display:inline-flex}.badge.plus,.badge.recomendado{background:var(--soft);color:var(--accent)}.badge.active,.badge.resolved,.badge.success{color:#347858;background:#edf7f1}.badge.disabled,.badge.suspended,.badge.pending_deletion,.badge.urgent,.badge.failed{background:var(--rose);color:#a12f55}.badge.open,.badge.in_progress,.badge.high{color:#8a642a;background:#fff5e4}.feedback{color:#347858;background:#f1f9f4;border:1px solid #d8ebdf;border-radius:10px;margin-bottom:18px;padding:13px 16px;font-size:13px}.feedback.error{color:#a12f55;background:#fff3f6;border-color:#f2d6df}.modal{border:1px solid var(--line);width:min(500px,100% - 32px);max-height:85dvh;color:var(--ink);background:#fff;border-radius:20px;margin:auto;padding:28px;overflow-y:auto;box-shadow:0 24px 80px #40374926}.modal::backdrop{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#40374966}.modal h2{font-size:21px}.modal-actions{justify-content:flex-end;gap:10px;margin-top:24px;display:flex}.skip-link{z-index:50;position:fixed;top:-100px;left:16px}.skip-link:focus{background:#fff;padding:12px;top:16px}.search{max-width:420px;margin-bottom:18px}.toolbar{justify-content:space-between;align-items:center;gap:18px;margin-bottom:18px;display:flex}.toolbar p{margin:0}.privacy-note{color:#347858;background:#f1f9f4;border:1px solid #d8ebdf;border-radius:10px;padding:14px 18px;font-size:13px}.inline-form{grid-template-columns:repeat(3,minmax(0,1fr));align-items:end;margin:0}.inline-form .wide{grid-column:span 2}.section-heading{justify-content:space-between;align-items:center;gap:16px;padding:20px 22px;display:flex}.section-heading h2{margin:0 0 4px}.section-heading p{color:var(--muted);margin:0;font-size:13px}.hero-panel{justify-content:space-between;align-items:center;gap:24px;margin-bottom:20px;padding:22px;display:flex}.hero-panel h2{margin-bottom:6px;font-size:19px}.hero-panel p{color:var(--muted);margin:0;font-size:13px}.hero-number{background:var(--soft);text-align:center;border-radius:12px;flex-shrink:0;gap:2px;padding:12px 18px;display:grid}.hero-number strong{color:var(--accent);font-size:25px}.hero-number span{color:var(--muted);font-size:12px}.charts{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;display:grid}.chart{flex-direction:column;padding:22px;display:flex}.chart-title{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:20px;display:flex}.chart-title h2{margin:0 0 4px;font-size:15px}.chart-title small{color:var(--muted)}.chart-title>strong{color:var(--ink);font-variant-numeric:tabular-nums;font-size:24px}.chart-legend{color:var(--muted);flex-wrap:wrap;gap:16px;margin:-6px 0 16px;font-size:12px;display:flex}.chart-legend span{align-items:center;gap:6px;display:flex}.chart-legend i{background:var(--lilac);border-radius:3px;width:8px;height:8px}.chart-legend .secondary-series{background:var(--pink)}.chart-scroll{padding-bottom:4px;overflow-x:auto}.chart-columns{gap:16px;min-width:100%;padding-top:6px;display:flex}.chart-column{text-align:center;flex:1 0 66px;min-width:0}.chart-plot{background:repeating-linear-gradient(0deg,#0000 0 41px,#f1edf5 41px 42px);border-bottom:1px solid #d9d1e4;justify-content:center;gap:6px;height:126px;display:flex;position:relative}.chart-baseline{border-top:1px solid #b9afc7;width:100%;position:absolute;left:0}.chart-bar{background:var(--lilac);border-radius:4px 4px 0 0;width:min(32px,30%);min-height:0;position:absolute;left:calc(50% - 16px)}.chart-bar.paired{left:calc(50% - 34px)}.chart-bar.secondary-series{background:var(--pink);left:calc(50% + 3px)}.chart-bar.negative{background:var(--pink);border-radius:0 0 4px 4px}.chart-column time{color:var(--muted);white-space:nowrap;margin-top:10px;font-size:12px;display:block}.chart-value{font-variant-numeric:tabular-nums;white-space:nowrap;margin-top:3px;font-size:12px;display:block}.chart-scale{color:var(--muted);justify-content:space-between;margin:-4px 0 8px;font-size:11px;display:flex}.chart-empty{text-align:center;border:1px dashed var(--line);background:#fcfbfe;border-radius:12px;place-content:center;min-height:185px;display:grid}.chart-empty strong{font-size:14px}.chart-empty p{max-width:250px;color:var(--muted);margin:6px 0 0;font-size:13px}.dashboard-section{justify-content:space-between;align-items:baseline;gap:16px;margin:4px 0 14px;display:flex}.dashboard-section h2{margin:0;font-size:18px}.dashboard-section p{color:var(--muted);margin:0;font-size:12px}.schedule-list{gap:10px;margin-top:20px;display:grid}.schedule-list>div{border:1px solid var(--line);border-radius:10px;align-items:center;gap:16px;padding:14px;display:flex}.schedule-list>div>span:not(.badge){color:var(--muted);flex:1;font-size:13px}.panel>label+form{margin-top:16px}.catalog-layout{grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);gap:20px;display:grid}.plan-list,.feature-list,.rule-list{gap:12px;display:grid}.plan-card{border:1px solid var(--line);border-radius:12px;justify-content:space-between;align-items:start;gap:16px;padding:18px;display:flex}.plan-card h3{margin:10px 0 6px;font-size:18px}.plan-card h3 small,.plan-card p{color:var(--muted)}.plan-card p{margin-bottom:10px;font-size:13px}.plan-card span:not(.badge){color:var(--muted);margin-top:6px;font-size:12px;display:block}.catalog-form{grid-template-columns:repeat(2,minmax(0,1fr));align-items:end;margin:0}.catalog-form.compact{margin-top:20px}.catalog-form .wide{grid-column:1/-1}.feature-picker{border:1px solid var(--line);border-radius:10px;gap:10px;min-width:0;margin:0;padding:14px;display:grid}.feature-picker legend{padding:0 6px;font-size:13px;font-weight:600}.feature-picker>div{grid-template-columns:minmax(0,1fr) 100px;align-items:center;gap:8px;display:grid}.feature-list>div,.rule-list>div{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;padding:12px 0;display:flex}.feature-list span:not(.badge),.rule-list span:not(.badge){gap:4px;display:grid}.feature-list small,.rule-list small{color:var(--muted);overflow-wrap:anywhere}.rule-list{margin-top:20px}.list-card{overflow:hidden}.ticket-table{min-width:880px}.ticket-table td:first-child{white-space:normal;max-width:350px}.ticket-table td:first-child strong{display:block}.ticket-table td:first-child small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.open-ticket{align-items:center;gap:8px;display:inline-flex}.unassigned{color:#8a642a}.pagination{border-top:1px solid var(--line);justify-content:space-between;align-items:center;gap:18px;padding:18px 20px;display:flex}.pagination p,.pagination span{color:var(--muted);margin:0;font-size:12px}.pagination>div{align-items:center;gap:12px;display:flex}.pagination button{min-height:36px;padding:7px 12px;font-size:13px}.empty-state{text-align:center;min-height:180px;color:var(--muted);flex-direction:column;justify-content:center;align-items:center;gap:12px;padding:24px;display:flex}.empty-state strong{color:var(--ink);font-size:16px}.ticket-detail-grid{grid-template-columns:minmax(0,1fr) 280px;align-items:start;gap:20px;display:grid}.conversation-heading{border-bottom:1px solid var(--line);justify-content:space-between;align-items:start;gap:16px;padding:22px;display:flex}.conversation-heading h2{margin:5px 0 0}.conversation-heading>div>span{color:var(--muted);font-size:12px}.badge-row{flex-wrap:wrap;gap:6px;display:flex}.timeline{background:#fcfbfe;gap:20px;padding:22px;display:grid}.timeline-message{grid-template-columns:32px minmax(0,1fr);gap:10px;max-width:90%;display:grid}.timeline-message.admin-message{justify-self:end}.avatar,.audit-icon{background:var(--soft);width:32px;height:32px;color:var(--accent);border-radius:10px;place-items:center;font-size:12px;font-weight:650;display:grid}.user-message .avatar{background:var(--rose);color:#a12f55}.timeline-message>div:last-child{border:1px solid var(--line);background:#fff;border-radius:12px;min-width:0;padding:14px 16px}.timeline-message.admin-message>div:last-child{background:var(--soft)}.timeline-message header{flex-wrap:wrap;justify-content:space-between;gap:8px 20px;margin-bottom:8px;font-size:12px;display:flex}.timeline-message time{color:var(--muted);font-size:11px}.timeline-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.reply-box{border-top:1px solid var(--line);margin:0;padding:22px}.reply-box>div{justify-content:space-between;align-items:center;gap:12px;display:flex}.reply-box small{color:var(--muted)}.ticket-sidebar{gap:16px;min-width:0;display:grid}.ticket-sidebar>section{padding:20px}.ticket-sidebar dl{margin:0 0 20px}.ticket-sidebar dl div{border-bottom:1px solid var(--line);padding:12px 0}.ticket-sidebar dt,.context-card p{color:var(--muted);font-size:12px}.ticket-sidebar dd{overflow-wrap:anywhere;margin:4px 0 0}.ticket-actions{gap:10px;display:grid}.context-card p{margin:14px 0 5px}.context-card code{overflow-wrap:anywhere;font-size:12px}.audit-entries article{border-top:1px solid var(--line);grid-template-columns:32px minmax(0,1fr) auto;align-items:center;gap:14px;padding:18px 22px;display:grid}.audit-main>div{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.audit-main strong{font-size:13px}.audit-main span,.audit-main small{color:var(--muted);font-size:12px}.audit-main p{overflow-wrap:anywhere;margin:5px 0;font-size:13px}.audit-target{justify-items:end;gap:5px;display:grid}.audit-target span{background:var(--soft);color:var(--accent);border-radius:6px;padding:4px 7px;font-size:11px}.audit-target code{color:var(--muted);font-size:11px}.login-shell{place-items:center;min-height:100dvh;padding:24px;display:grid}.login-card{border:1px solid var(--line);width:min(430px,100%);box-shadow:var(--shadow);background:#fff;border-radius:22px;padding:36px}.login-logo{width:220px;max-width:100%;margin:0 auto 28px}.admin-loading{min-height:100dvh;color:var(--muted);justify-content:center;align-items:center;gap:16px;display:flex}.loading-dot{background:var(--lilac);width:8px;height:8px;box-shadow:0 0 0 5px var(--soft);border-radius:50%;animation:1.2s infinite pulse;display:inline-block}@keyframes pulse{50%{opacity:.4}}@media (max-width:1150px){.catalog-layout,.ticket-detail-grid{grid-template-columns:1fr}.inline-form{grid-template-columns:repeat(2,minmax(0,1fr))}.filter-form,.filter-card{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:900px){.admin-shell{grid-template-columns:1fr}.admin-sidebar{height:auto;padding:20px;position:static}.brand{margin:0 0 20px}.main-nav{grid-template-columns:repeat(4,minmax(0,1fr))}.main-nav a{gap:8px;padding:10px;font-size:13px}.logout{align-self:start;margin-top:16px}.content{padding:26px 20px}}@media (max-width:650px){.main-nav,.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.stat{padding:16px}.charts,.catalog-form,.inline-form,.filter-form,.filter-card{grid-template-columns:1fr}.inline-form .wide,.catalog-form .wide{grid-column:auto}.panel,.chart{padding:18px}.page-header,.hero-panel,.toolbar,.dashboard-section{flex-direction:column;align-items:start}.secure{white-space:normal}.plan-card,.schedule-list>div,.feature-list>div,.rule-list>div,.conversation-heading,.reply-box>div{display:grid}.timeline{padding:16px}.timeline-message{max-width:100%}.audit-entries article{grid-template-columns:32px minmax(0,1fr);padding:16px}.audit-target{grid-column:2;justify-items:start}.pagination{flex-direction:column;align-items:start;padding:16px}.pagination>div{justify-content:space-between;gap:8px;width:100%}.modal-actions{flex-direction:column-reverse}.login-card{padding:26px}}@media (prefers-reduced-motion:reduce){*,:before,:after{transition:none!important;animation:none!important}}.infra-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;display:grid}.infra-form{gap:1rem;display:grid}.infra-destination{border:1px solid var(--border,#ebe4f7);border-radius:1rem;min-width:0;padding:1.25rem}.infra-form input{min-width:0}@media (max-width:1000px){.infra-grid{grid-template-columns:1fr}}.billing-nav{flex-wrap:wrap;gap:8px;margin-bottom:20px;display:flex}.billing-nav a{color:var(--muted);border-radius:12px;padding:10px 16px;font-weight:700;text-decoration:none}.billing-nav a[aria-current=page]{color:#6e55a8;background:#f1ebff}.billing-nav a:hover{background:#faf5fc}.billing-form{gap:20px;max-width:760px;display:grid}.billing-check{align-items:center;gap:10px;display:flex}.billing-caption{color:var(--muted);margin-top:6px;display:block}.billing-reference{overflow-wrap:anywhere}